Customer Service

General

Customer Service Hotline: 877-544-3322

Order Entry

Online Order Entry

Railcar Repair

Download Railcar Repair Form

Please complete and email to Robert.Prescott@thielekaolin.com

Phone: 706-547-2593 ext. 1478

Cell: 706-833-0534

Rail Tracking

Online Rail Tracking

Slurry Unloading Procedure

Download Manual

Maintaining Storage Tanks

Click on the links below for tips on best practices for maintaining kaolin storage tanks.
English
Spanish

Fuel Surcharge Policy

Thiele Kaolin Fuel Surcharge Policy

Thiele Kaolin Fuel Surcharge Policy Effective January 1, 2026